内容简介

Toyota is now one of the top three car companies in the U.S. according to the New York Times--a fact that would have been unthinkable just a decade ago. May, a senior advisor with the University of Toyota, reveals how Toyota's philosophy of team-based innovation and creative business practices has made this -postindustrial manufacturing company a winner. A formula of three principles and 10 practices drives Toyota's creativity, with a reported one million ideas from its employees being implemented each year. May was challenged to translate the Toyota Production System into a company-wide process to cultivate creative ideas at every level of the company and convert those ideas to solid value for customers buying a Toyota automobile. May outlines his journey with dozens of compelling real-life examples of creative thinking while weaving in the history and Japanese culture that has made Toyota the well-respected and profitable company it is today. Gail Whitcomb
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